TAP> Apply knowledge of self and team in order to develop a plan to enhance team performance
Course Purpose: Capacity to understand their role as a worker in a specific position within an organisation. They develop insights into their place within the...
TAP> Managing Customer Complaints in a Contact Centre
Course Purpose: Identifying the customer’s problem, committing to resolving the customer complaint, planning and implementing effective solutions, communicating with all stakeholders, and delivering practical business...
TAP> Analysing Shape and Motion in 2D and 3D Space
Course Purpose This unit standard is designed to provide credits towards the mathematical literacy requirements of the NQF at level 4. WHAT YOU’LL LEARN This...
TAP> Effective Performance in a Business
Course Purpose: This unit standard is for all persons involved in administration in commercial or non-commercial organisations. What you’ll learn This unit standard is for...
TAP> Motivational Theories and Principles in Leadership
Course Purpose Clarifying the concept of motivation and its significance in improving performance levels, elucidating and applying motivation theories in a leadership context, utilising techniques...
TAP> Participate in the estimation and preparation of cost budget for a project or sub-project and monitor and control actual cost against budget
COURSE PURPOSE Learners accessing this standard will be working as a leader in the context of a small project / sub-project involving few resources and...
TAP> Stock and Fixed Asset Management
Course Purpose: This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. It provides the background...
TAP> Designing Information Systems
Course Purpose People credited with this unit standard are generally found within the general accounting field with a specialism in Information Systems What you’ll learn...
TAP> Maintaining Team Records
Course Purpose This unit standard provides for the record keeping of team activities and team members. This unit standard is intended for junior managers of...
TAP> Skills Development Coordination Practices (SDF)
Course Purpose Unlock the power of effective coordination with our Skills Development Coordination Practices (SDF) eLearning course. Learn essential strategies and techniques to streamline skill...
TAP> Foundations of English: Building blocks for effective communication
COURSE PURPOSE Foundations of English: Building Blocks for Effective Communication – Landing Page and Emailers – Google Docs WHAT YOU’LL LEARN The course ‘Foundations of...
TAP> Standard insurance cover in terms SASRIA
Course Purpose Analysing the cover provided by SASRIA involves assessing its protection against general exceptions in short-term insurance policies. Identifying SASRIA’s territorial limits, describing the...