TAP> Empowering Team Members
Course Purpose: This is a unit standard intended for managers in all economic sectors. These managers would typically be second-level managers such as a head...
TAP> Manage Diversity to Add Value in the Workplace
Course Purpose This unit standard is intended for managers in all economic sectors. What you’ll learn This unit standard is intended for managers in all...
TAP> Communication Skills
Course Purpose: Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept...
TAP> Coaching for Business Managers
Course Purpose Choosing a first-line manager for a specific position, outlining the coaching process, and actively coaching the selected manager. What you’ll learn Choosing a...
TAP> Time Management
Course Purpose: Time management is essential for individuals who want to make the most of their time, achieve their goals, and maintain a balanced and...
TAP> Stress Management
Course Purpose Identifying stress triggers, understanding the impact of stress on mental and physical health, and developing effective coping strategies. Additionally, you’ll explore relaxation techniques,...
TAP> Effective Sales: A Masterclass
Course Purpose Strategies for building relationships with clients, understanding their needs, and effectively communicating the value of products or services. Additionally, you’ll explore sales techniques,...
TAP> Public Speaking
Course Purpose The art of crafting and delivering compelling speeches or presentations. This includes techniques for structuring content, engaging an audience, using effective body language...
TAP> Personal Development
Course Purpose Explore strategies for self-improvement, setting and achieving goals, enhancing communication skills, and managing time effectively. Additionally, you’ll delve into topics such as building...
TAP> Negotiation Skills
Course Purpose Understanding negotiation skills is essential for individuals who want to navigate conflicts, reach mutually beneficial agreements, and enhance their communication and decision-making abilities...
TAP> Customer Satisfaction
Course Purpose Strategies for understanding customer needs, handling complaints, and delivering exceptional service to enhance customer loyalty. Additionally, you’ll explore methods for measuring satisfaction, gathering...
TAP> Motorcycle Learner’s License – K53
Course Purpose Aspects of vehicle operation and maintenance. You’ll learn about vehicle systems, driving techniques, traffic laws, vehicle maintenance, safety procedures, and potentially specialised topics...