TAP> Assessor (Conduct Outcome-based Assessments)
Course Purpose: Design and implement assessment strategies aligned with specific learning outcomes, evaluate learners’ performance effectively, and provide constructive feedback. Additionally, you’ll explore assessment methods,...
TAP> Understanding Broad-Based Black Economic Empowerment
Course Purpose: Principles, policies, and frameworks aimed at promoting economic transformation and inclusivity in South Africa. This includes understanding BBBEE codes, compliance requirements, strategies for...
TAP> Basics of Drafting a Contract
Course Purpose Learn the fundamentals of contract drafting in this comprehensive course. Gain essential skills in creating clear, enforceable agreements, understanding key legal terms, and...
TAP> Understanding VAT (Value Added Tax)
Course Purpose Understanding of VAT principles, regulations, and compliance, learning how to calculate, report, and manage VAT transactions for businesses or individuals. Additionally, you’ll explore...
TAP> How to Deal with Depression
Course Purpose Signs and symptoms of depression, coping strategies, and self-care techniques. Additionally, you’ll explore various therapeutic approaches, communication methods, and support systems to effectively...
TAP> Mastering Disciplinary Hearings: A Comprehensive Guide
Course Purpose: Procedures and legal frameworks involved in initiating disciplinary actions, conducting hearings, and ensuring fairness throughout the process. Additionally, you’ll gain skills in chairing...
TAP> Sexual Harassment
Course Purpose Identify, prevent, and appropriately address instances of sexual harassment in the workplace. This includes understanding the legal definitions, recognising different forms of harassment,...
TAP> Mastering CV construction and interview skills
Course Purpose Welcome to the “Mastering CV construction and interview skills” course, your comprehensive guide to standing out from the crowd and securing the job...
TAP> Selling to Corporate Fleet Owners
Course Purpose The corporate learner is capable of identifying and making contact with potential corporate fleet owners, providing information clearly and accurately, carrying out presentations...
TAP> Conduct sales and support services
Course Purpose Identifying early buying signals and taking appropriate action, negotiating and agreeing to the terms and conditions of a sale, preparing quotations according to...
TAP> Apply the Skills of Customer Care
Course Purpose: Applying knowledge of personality styles helps tailor responses to customers effectively. Analysing information is crucial for providing personalised customer care, while suggesting innovative...
TAP> Advise customers to optimise choice and benefits
Course Purpose Matching and advising a prospective customer to a product or service entails understanding their needs and providing relevant information. Generating choices and options...