Short Courses Catalogue
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Present information in report format
Course Purpose: This unit standard is intended for all persons working in administration in commercial and non-commercial organisations and who are responsible for presenting information...
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Managing Office Supplies
Course Purpose: Overseeing office supplies inventory, ensuring appropriate levels are maintained What you’ll learn Overseeing office supplies inventory, ensuring appropriate levels are maintained. They are...
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Basic Business Principles
Course Purpose: A learner accredited with this standard will be able to understand and effectively apply basic business principles in order to improve productivity and...
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Introduction to Labour Law and the Basic Conditions of Employment Act
Course Purpose: Dive into the cornerstone of workplace regulations with our Introduction to Labour Law and the Basic Conditions of Employment Act course. This essential...
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Processing Transactions: Petty Cash & Banking
Course Purpose Explaining organisational procedures for petty cash and banking, processing transactions for petty cash and banking, demonstrating understanding of handling petty cash, monitoring related...
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Manage and Supervise Business Analysis
Course Purpose Analysing stakeholders to identify all involved in a project.This course aims to develop the skills and knowledge required to effectively manage and supervise...
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Basic Office Research
Course Purpose: This unit standard introduces the knowledge and skills needed to plan and conduct basic research within the learner`s own organisation. What Will You...
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Audience and Context in Oral Communication
Course Purpose: Accommodate audience and context needs in oral communication online course. They adapt their style and language register to the requirements of different situations....
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Produce a business plan for a new venture
COURSE PURPOSE Recognising and understanding the elements of a business plan, creating an organisational structure for one’s own business to facilitate the integration of a...
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Managing of Service Providers
Course Purpose: This unit standard is intended for all persons working in administration in commercial and non-commercial organisations. What you’ll learn This unit standard is...
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Apply knowledge of self and team in order to develop a plan to enhance team performance
Course Purpose: Capacity to understand their role as a worker in a specific position within an organisation. They develop insights into their place within the...
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Managing Customer Complaints in a Contact Centre
Course Purpose: Identifying the customer’s problem, committing to resolving the customer complaint, planning and implementing effective solutions, communicating with all stakeholders, and delivering practical business...