Short Courses Catalogue

Course Purpose This unit standard will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. what will...

Course Purpose Illustrating knowledge and comprehension of knowledge management concepts and components. What you’ll learn Illustrating knowledge and comprehension of knowledge management concepts and components....

Course Purpose: This is a unit standard intended for managers in all economic sectors. These managers would typically be second-level managers such as a head...

Course Purpose: Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept...

Course Purpose Choosing a first-line manager for a specific position, outlining the coaching process, and actively coaching the selected manager. What you’ll learn Choosing a...

Course Purpose: Time management is essential for individuals who want to make the most of their time, achieve their goals, and maintain a balanced and...

Overview Identifying stress triggers, understanding the impact of stress on mental and physical health, and developing effective coping strategies. Additionally, you’ll explore relaxation techniques, time...

Course Purpose Strategies for building relationships with clients, understanding their needs, and effectively communicating the value of products or services. Additionally, you’ll explore sales techniques,...

Course Purpose The art of crafting and delivering compelling speeches or presentations. This includes techniques for structuring content, engaging an audience, using effective body language...

Course Purpose Explore strategies for self-improvement, setting and achieving goals, enhancing communication skills, and managing time effectively. Additionally, you’ll delve into topics such as building...

Course Purpose Understanding negotiation skills is essential for individuals who want to navigate conflicts, reach mutually beneficial agreements, and enhance their communication and decision-making abilities...

Course Purpose Strategies for understanding customer needs, handling complaints, and delivering exceptional service to enhance customer loyalty. Additionally, you’ll explore methods for measuring satisfaction, gathering...