Introduction to the Business Administration NQF 3

The Business Administration Services Qualification is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of Administration in any organisation or business in any sector. Administration competencies apply to all industries including non-commercial organisations such as clubs and charitable organisations.

This Qualification is intended to meet and enhance standards of service within the field of Administration within all business and non-commercial sectors.

Business Administration SAQA ID- 67465 (NQF 3) Services SETA

7 modules

Fully Online

1 Year 

On achieving this qualification, the learner will have competencies in:

  • Gathering and reporting information;
  • Planning, monitoring and controlling information systems;
  • Maintaining booking systems;
  • Participating in meetings and processing documents and communications related thereto;
  • Utilising technology to produce information;
  • Planning and conducting basic research in an office environment;
  • Coordinating meetings, minor events and travel arrangements;
  • Setting personal goals;
  • Functioning in a team and overall business environment; and
  • Demonstrating an understanding of employment relations.

Pre-requisites / Assumed Learning

Learners accessing this Qualification should be competent in:

  • Skills gained at NQF level 2 (Grade 10)

Further Study Options

Learners completing this qualification may consider further studies in:

  • Business Administration (NQF 4)

Qualification Accreditations

  • Theoretical Component:                        
  • Practical Component:                             
  • Contact Sessions:                                
  • Assessments Required:                     
  • Portfolio Required:                              

  • Module 1:                    
  • Module 2:                          
  • Module 3:                         
  • Module 4:                        
  • Module 5:                        
  • Module 6:                        
  • Module 7:                         

Required Qualification Course Credit Composition

Core Component Credits (Compulsory)                                                                                                                                                                                 64

Fundamental Components Credits (Compulsory)                                                                                                                                                              45

Elective Component Credits (Compulsory)                                                                                                                                                                           11

TOTAL QUALIFICATION CREDITS                                                                                                                                                                                              120

Accredited Unit Standards: Business Administration Services (SAQA ID. 67465) - NQF 3

Unit Standard

Unit Standard Title

Credits

Core Component (Compulsory)

Produce word processing documents for business

7570

5

Produce and use spreadsheets for business

7567

5

Demonstrate ability to use the World Wide Web

7573

3

Plan, monitor and control an information system in a business environment

13933

3

Maintain a secure working environment

7796

1

Function in a business environment

7785

4

Operate in a team

8420

4

Use communication skills to handle and resolve conflict in the workplace

9533

3

Monitor and control the maintenance of office equipment

13931

4

Maintain a booking system

7706

3

Co-ordinate meetings, minor events and travel arrangements

13929

3

Monitor and control office suppliers

13937

2

Plan and prepare meeting communication

13934

4

Introduce new staff to the workplace

7860

1

Demonstrate understand of employment relations in an organisation

10170

3

Plan and conduct basic research in an office environment

13935

6

Demonstrate an understanding of a selected business environment

14357

10

CORE CREDITS

64

Unit Standard

Unit Standard Title

Credits

Fundamental Component (Compulsory)

Interpret and use information from texts

8969

5

Write texts for a range of communicative contexts

8970

5

Accommodate audience and context needs in oral communication

8968

5

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues

7456

5

Demonstrate an understanding of a selected business environment

9010

2

Investigate life and work related problems using data and probabilities

9012

5

Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts

9013

4

Perform Basic Business Calculations

11241

6

Communicate verbally and non-verbally

9960

8

Studies and Assessment

Computer Literacy

Office Administration

Professional Behaviour

Human Resource Management

Business Skills

Business Mathematics

Business Communication

Qualification Modules

Fundamental Credits

45

Unit Standard

Unit Standard Title

Credits

Elective Component (Learner to complete a minimum of 11 credits)

Interpret basic financial statements

117156

4

Apply basic business principles

8000

9

Elective Credits

13

  • Online or Blended
  • Online
  • NA- online
  • Yes, Integrated Assessment
  • Yes                          

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