Qualification Overview
The Automotive Sales and Support Service Learnership is intended to provide learners with the knowledge
and skills to work effectively in various sub-sectors of the industry as automotive sales persons. The primary
skill is the ability to apply the fundamental competencies of automotive sales with reference to recognising
and responding to prospective clients. It substantiates the natural progression of a journeyman into the sales
industry. Functional areas covered include, vehicle sales, parts sales, servicing sales, tyre sales, motor cycle
sales, commercial vehicle sales, and off the road vehicle sales.
Automotive Sales And Support Service SAQA ID- 64289 (NQF 4) MerSETA
9 modules
Fully Online
1 Year
On achieving this qualification, the learner will have competencies in:
- Planning quarterly sales;
- Performing vehicle sales;
- Applying client service standards for client satisfaction;
- Identifying and solving problems in which response displays responsible decisions having been made;
- Working effectively with others as a member of a team;
- Organising and managing oneself and one's activities responsibly and effectively;
- Collecting, analysing, organising and evaluating information;
- Communicating effectively using mathematical and/or language skills
- Using science and technology effectively, showing responsibility towards the environment
Pre-requisites / Assumed Learning
Learners accessing this Qualification should be competent in:
- Communication at NQF level 3 (Grade 10)
- Mathematical Literacy at NQF level 3 (Grade 10)
Further Study Options
Learners completing this qualification may consider further studies in:
- Generic Management (NQF 5)
- Theoretical Component:
- Practical Component:
- Contact Sessions:
- Assessments Required:
- Portfolio Required:
Core Component Credits (Compulsory) 60
Fundamental Components Credits (Compulsory) 56
Elective Component Credits (Compulsory) 31
TOTAL QUALIFICATION CREDITS 147
Unit Standard
Unit Standard Title
Credits
Core Component (Compulsory)
4
259898
7
119676
4
259886
16
242655
4
259918
5
259917
8
259959
12
CORE CREDITS
60
Unit Standard
Unit Standard Title
Credits
Fundamental Component (Compulsory)
119457
5
119467
5
119465
5
9015
6
119462
5
119469
5
Represent analyse and calculate shape and motion in 2- and 3-dimensional space in different contexts
9016
4
119471
5
119472
5
Studies and Assessment
Online or Blended
Place of work or Host Company
12 (Minimum) onsite or via Skype/ Zoom
Yes, Integrated Assessment
Yes
Overview for Vehicle Sales and Support Services
Conduct Passenger Vehicle Sales
Manage Products and Processes
Finance and Insurance
Facilitate Tyre Sales
Facilitate Parts Sales
Conduct Commercial and ORT Vehicle Sales
Advise on Vehicle Servicing
Workplace Fundamentals
Qualification Modules
Fundamental Credits
56
Unit Standard
Unit Standard Title
Credits
Elective Component (Learner to complete a minimum of 27 credits)
7468
6
119459
5
259883
259880
259897
259887
259885
259877
120344
242584
120014
259884
242593
259878
259957
259881
119260
259919
259958
259888
259882
259899
259889
4
7
8
6
8
4
3
4
123
8
8
8
4
12
7
2
3
4
7
8
10
8
259879
Elective Credits