Qualification Overview

The Automotive Sales and Support Service Learnership is intended to provide learners with the knowledge

and skills to work effectively in various sub-sectors of the industry as automotive sales persons. The primary

skill is the ability to apply the fundamental competencies of automotive sales with reference to recognising

and responding to prospective clients. It substantiates the natural progression of a journeyman into the sales

industry. Functional areas covered include, vehicle sales, parts sales, servicing sales, tyre sales, motor cycle

sales, commercial vehicle sales, and off the road vehicle sales.

Qualification Overview

The Automotive Sales and Support Service Learnership is intended to provide learners with the knowledge

and skills to work effectively in various sub-sectors of the industry as automotive sales persons. The primary

skill is the ability to apply the fundamental competencies of automotive sales with reference to recognising

and responding to prospective clients. It substantiates the natural progression of a journeyman into the sales

industry. Functional areas covered include, vehicle sales, parts sales, servicing sales, tyre sales, motor cycle

sales, commercial vehicle sales, and off the road vehicle sales.

Automotive Sales And Support Service SAQA ID- 64289 (NQF 4)

Automotive Sales And Support Service SAQA ID- 64289 (NQF 4)

9 modules

9 modules

Full Online

Full Online

1 Year 

1 Year 

On achieving this qualification, the learner will have competencies in:

  • Planning quarterly sales;
  • Performing vehicle sales;
  • Applying client service standards for client satisfaction;
  • Identifying and solving problems in which response displays responsible decisions having been made;
  • Working effectively with others as a member of a team;
  • Organising and managing oneself and one's activities responsibly and effectively;
  • Collecting, analysing, organising and evaluating information;
  • Communicating effectively using mathematical and/or language skills
  • Using science and technology effectively, showing responsibility towards the environment

On achieving this qualification, the learner will have competencies in:

  • Planning quarterly sales;
  • Performing vehicle sales;
  • Applying client service standards for client satisfaction;
  • Identifying and solving problems in which response displays responsible decisions having been made;
  • Working effectively with others as a member of a team;
  • Organising and managing oneself and one's activities responsibly and effectively;
  • Collecting, analysing, organising and evaluating information;
  • Communicating effectively using mathematical and/or language skills
  • Using science and technology effectively, showing responsibility towards the environment

Pre-requisites / Assumed Learning

Learners accessing this Qualification should be competent in:

  • Communication at NQF level 3 (Grade 10)
  • Mathematical Literacy at NQF level 3 (Grade 10)

Pre-requisites / Assumed Learning

Learners accessing this Qualification should be competent in:

  • Communication at NQF level 3 (Grade 10)
  • Mathematical Literacy at NQF level 3 (Grade 10)

Further Study Options

Learners completing this qualification may consider further studies in:

  • Generic Management (NQF 5)

Further Study Options

Learners completing this qualification may consider further studies in:

  • Generic Management (NQF 5)

Qualification Accreditations

Qualification Accreditations

  • Theoretical Component:                        
  • Practical Component:                             
  • Contact Sessions:                                
  • Assessments Required:                     
  • Portfolio Required:                              
  • Theoretical Component:                        
  • Practical Component:                             
  • Contact Sessions:                                
  • Assessments Required:                     
  • Portfolio Required:                              

  • Module 1:                    
  • Module 2:                          
  • Module 3:                         
  • Module 4:                        
  • Module 5:                        
  • Module 6:                        
  • Module 7:                  
  • Module 8:
  • Module 9:       

  • Module 1:                    
  • Module 2:                          
  • Module 3:                         
  • Module 4:                        
  • Module 5:                        
  • Module 6:                        
  • Module 7:                  
  • Module 8:
  • Module 9:       

Required Qualification Course Credit Composition

Required Qualification Course Credit Composition

Core Component Credits (Compulsory)                                                                                                                                                         60

Core Component Credits (Compulsory)                                                                                                                                                         60

Fundamental Components Credits (Compulsory)                                                                                                                                      56

Fundamental Components Credits (Compulsory)                                                                                                                                      56

Elective Component Credits (Compulsory)                                                                                                                                                   31

Elective Component Credits (Compulsory)                                                                                                                                                   31

TOTAL QUALIFICATION CREDITS                                                                                                                                                                    147

TOTAL QUALIFICATION CREDITS                                                                                                                                                                    147

 Accredited Unit Standards: Automotive Sales and Support Services (SAQA ID. 64289) - NQF 4

 Accredited Unit Standards: Automotive Sales and Support Services (SAQA ID. 64289) - NQF 4

Unit Standard

Unit Standard

Unit Standard Title

Unit Standard Title

Credits

Credits

Core Component (Compulsory)

Core Component (Compulsory)

4

4

259898

259898

7

7

119676

119676

4

4

259886

259886

16

16

242655

242655

4

4

259918

259918

5

5

259917

259917

8

8

259959

259959

12

12

CORE CREDITS

CORE CREDITS

60

60

Unit Standard

Unit Standard

Unit Standard Title

Unit Standard Title

Credits

Credits

Fundamental Component (Compulsory)

Fundamental Component (Compulsory)

119457

119457

5

5

119467

119467

5

5

119465

119465

5

5

9015

9015

6

6

119462

119462

5

5

119469

119469

5

5

9016

9016

4

4

119471

119471

5

5

119472

119472

5

5

Studies and Assessment

Studies and Assessment

Online or Blended

Place of work or Host Company

12 (Minimum) onsite or via   Skype/ Zoom

Yes, Integrated Assessment

Yes

Online or Blended

Place of work or Host Company

12 (Minimum) onsite or via   Skype/ Zoom

Yes, Integrated Assessment

Yes

Overview for Vehicle Sales and Support Services

Conduct Passenger Vehicle Sales

Manage Products and Processes

Finance and Insurance

Facilitate Tyre Sales

Facilitate Parts Sales

Conduct Commercial and ORT Vehicle Sales

Advise on Vehicle Servicing

Workplace Fundamentals

Overview for Vehicle Sales and Support Services

Conduct Passenger Vehicle Sales

Manage Products and Processes

Finance and Insurance

Facilitate Tyre Sales

Facilitate Parts Sales

Conduct Commercial and ORT Vehicle Sales

Advise on Vehicle Servicing

Workplace Fundamentals

Qualification Modules

Qualification Modules

Fundamental Credits

Fundamental Credits

56

56

Unit Standard

Unit Standard

Unit Standard Title

Unit Standard Title

Credits

Credits

Elective Component (Learner to complete a minimum of 27 credits)

Elective Component (Learner to complete a minimum of 27 credits)

7468

7468

6

6

119459

119459

5

5

259883

259883

259880

259880

259897

259897

259887

259887

259885

259885

259877

259877

120344

120344

242584

242584

120014

120014

259884

259884

242593

242593

259878

259878

259957

259957

259881

259881

119260

119260

259919

259919

259958

259958

259888

259888

259882

259882

259899

259899

259889

259889

4

4

7

7

8

8

6

6

8

8

4

4

3

3

4

4

123

123

8

8

8

8

8

8

4

4

12

12

7

7

2

2

3

3

4

4

7

7

8

8

10

10

8

8

259879

259879

Elective Credits

Elective Credits