What is Negotiation Skills ?

Negotiation skills are a desirable asset for all employees. Negotiation can be defined as the situation where two parties or groups of individuals disagree on a solution to a problem and where the two parties come together and reach an agreement that is acceptable to both. 

This negotiation skills course covers the why of negotiation as well as opportunities for negotiation. It explains the different kinds of fears, which might stand in the way of an individual negotiating.  

A successful negotiator cares about the needs of the other party and strives for a win-win situation. Successful negotiation requires good interpersonal and communication skills, used together to bring a desired result. 

Negotiation Skills

Erica Ndlovu

This course helps with one's personal and professional lives. It is so important to know how to negotiate in daily life.

Mandy Thompson

This course gave me the structure I needed. It changed that way I see what I bring to the table. 

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

I enjoyed this course as it taught me different techniques to use when negotiating. I also enjoyed the animations.

Course Content

Job Market Prospects

This course is a prerequisite for most companies. 

What other people are saying:

How long does it take to complete?

How much does it cost?


Unit 1  - What is negotiation?

Unit 2 - Why we negotiate

Unit 3 - Opportunities to negotiate

Unit 4 - Negotiation fears and barriers

Unit 5 - Negotiation attitudes

Unit 6 - Negotiation - the Give/Get principle

Unit 7 - Variables/elements in negotiation

Unit 8 - Characteristics of a successful negotiator

Unit 9 - Planning for negotiation

Unit 10 - Six steps in negotiation

Unit 11 -  Negotiation Strategies and Facts 

Unit 12 - The Power factor

Unit 13 - Critical mistakes to avoid while negotiating

Unit 14 - Summary

Unit 15 - Pillars 1 - 10

It takes between 4 days and 2 weeks, depending on your speed.

 R 150 (incl VAT) for access to The Accelerator Programme 

for a year 


Customer Satisfaction


Time Management

Stress Management

Communication Skills

Personal Development

Chris van Wyk