SpecCon
TAP> Situational Judgement AssessmentOverview Welcome to the Situational Judgement Assessment: Test your workplace judgment and ethics. Tasks include...
Free
TAP>Financial Advisory and Intermediary Services Act 2002 (FAIS) (Act 37 of 2002)COURSE PURPOSE This Unit Standard is intended for learners in the Financial Services sector who...
R99
TAP>Manage in-bound and/or out-bound calls in a Contact CentreCOURSE PURPOSE The aim of this unit standard is to equip learners with knowledge and...
R99
TAP>Process incoming and outgoing telephone callsCOURSE PURPOSE Learners will be working towards obtaining a national qualification at Level 2 or...
R99
TAP> Make appointments and control flow of customer vehiclesCOURSE PURPOSE Qualifying learners are capable of controlling the flow of customers’ vehicles into the...
R99
TAP> Figure Classification AssessmentOverview Welcome to the Figure Classification Assessment! This evaluation tests your capacity to classify visual...
Managing Customer Complaints in a Contact CentreOverview Identifying the customer’s problem, committing to resolving the customer complaint, planning and implementing effective...
R99
Cybercrimes Act 19 of 2020 and Business Email Compromise (5 in 1)Overview Understand the implications of the Cybercrimes Act 19 of 2020 and learn how to...
R99
Facilitator TrainingOverview This Facilitator Course equips participants with the knowledge and skills needed to become effective...
R99
TAP> Basic Computer Skills AssessmentOverview Welcome to the Basic Computer Skills Assessment: Measure proficiency in fundamental skills essential for...
Free
Understanding Gender-based ViolenceOverview Gain essential insights into the complex issue of gender-based violence with our eLearning course,...
R99
Conduct a Security Patrol in an Area of ResponsibilityOverview Learn how to conduct a professional security patrol within a designated area. This course...
R99