SpecCon
300 Courses
13 Students
TAP> Maintain and adapt oral/signed communication
23 Lessons0 Students
TAP> Meet performance standards within a Contact Centre
14 Lessons0 Students
Fair and Effective Disciplinary Procedures
49 Lessons0 Students
R99TAP> Communicate with customers in a Contact Centre and BPO
19 Lessons0 Students
TAP> Explain basic health and safety principles in and around the workplace
22 Lessons0 Students
TAP> Critical Thinking and Problem Resolution
19 Lessons0 Students
R99TAP> Apply in-bound Contact Centre Operations within a commercial environment
17 Lessons0 Students
TAP>Work as a member of a Contact Centre Team
19 Lessons0 Students
Language Proficiency Test (English)
0 Lessons0 Students
TAP>Identify causes of stress and techniques to manage it in the workplace
19 Lessons0 Students
TAP> Situational Judgement Assessment
0 Lessons0 Students
TAP>Financial Advisory and Intermediary Services Act 2002 (FAIS) (Act 37 of 2002)
15 Lessons0 Students