Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
This course covers the core principles of emotional intelligence. It focuses on how these skills can help you manage yourself and your relationships better.
First, you will learn practical tools to understand and control your emotions. Then, you will build empathy and increase your self-awareness. After that, the course shows you how to strengthen personal and professional relationships.
Moreover, you will discover ways to communicate clearly, lead with confidence, and handle conflict in a healthier and more productive way — both at work and in daily life.
Unlock your emotional intelligence. Improve how you relate to others at work and in life. This course covers key ideas like self-awareness, empathy, motivation, and social skills. These are important for better communication, stronger relationships, and good leadership.
First, you will learn how emotions affect your decisions and actions. Next, you will practice ways to manage your feelings and increase self-awareness.
The course includes:
Lectures
Interactive exercises
Real-life examples
You will learn to understand and control your emotions. You will also build mental strength and resilience. In addition, you will learn to notice others’ emotions and respond with kindness. You will practice clear communication and confident conflict resolution.
The course also teaches important skills like active listening, clear speaking, and solving conflicts.
Whether you want to grow in your career or personal life, this course will help you. You will become more aware of your emotions. You will also get better at handling relationships and challenges.
Course Content
What is emotional intelligence?
Key Emotional Intelligence. principles in everyday life and work
Why Emotional Intelligence. is important for personal and professional success
How Emotional Intelligence. shapes relationships at work and in life
Giving and receiving feedback with empathy
Practical techniques for clear, respectful feedback
How Emotional Intelligence. shapes relationships at work and in life
Giving and receiving feedback with empathy
Practical techniques for clear, respectful feedback
The impact of Emotional Intelligence. on communication, teamwork, and conflict
Understanding emotions in the workplace
Managing conflict and its consequences
Accreditation: Non-accredited (short course only)
Duration: 1h 30m
Delivery: Classroom / Online / Blended
Access Period: 12 Months