What is Emotional Intelligence ?
Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they are feeling, what their emotions mean, and how these emotions can affect other people.
This course teaches the concepts and principles of emotional intelligence, as well as the importance, role and impact of emotional intelligence in interpersonal relationships in life and work situations. It looks at the consequences of applying emotional intelligence and the correct ways of giving and receiving feedback as well as a case study thereof.
Emotional Intelligence
Jenny Daly
It is not always easy to deal with our emotions. This eLearning Emotional Intelligence course provided me with the knowledge to help manage my emotions as well understanding the emotions of the people around me. I watched the videos over and over.
Ricardo Neto
What an awesome way to learn, I loved the animations! This course had my hooked from the outset.
- Computer/Laptop
- Email for notifications and communication
- Internet connection
- PDF viewer (e.g ADOBE Acrobat)
- Microsoft Word for notes
- A web browser
What other related courses are offered?
We provide a variety of courses, from computer studies to leadership and softskills courses.
The following are our most popular courses:
This course really enriched my life on so many levels. I can highly recommend it.
Job Market Prospects
Having a high level of Emotional Intelligence is a prerequisite for most companies.
What other people are saying:
How long does it take to complete?
How much does it cost?
Unit 1- Introduction to emotional intelligence
Unit 2- The role of emotional intelligence in interpersonal relationships in life and work situations
2.3 Techniques for Giving and Receiving Feedback
2.4 Useful Techniques to Use When Giving Feedback
Unit 3-The impact of emotional intelligence on life and work situations
3.1 (incl. 3.2) The impact of emotional intelligence on life and work interactions
3.3 Emotional intelligence at the workplace
3.4 (incl. 3.5 & 3.5.1) Conflict within the workplace
It takes between 4 days and 2 weeks, depending on your speed.
only R 250 (incl VAT)
Or
Risk Management
Building Teams
Negotiation Skills
Empower Team Members
Promoting a Learning Culture
Change Management
Nathalie Fogwill
Unit 4-Evaluation of own level of emotional intelligence in order to determine development areas
4.2.1 Different methods of measuring emotional intelligence
4.2.3 Signs of low EQ - or unhealthy development of innate emotional intelligence
4.3 Techniques for improving own emotional intelligence
4.3 (cont'd) Techniques for improving own emotional intelligence