What is Effective performance and discipline management ?

The Effective Performance and Discipline Management course is designed to provide participants with the knowledge and skills necessary to effectively manage employee performance and address disciplinary issues in the workplace. The course focuses on equipping managers and supervisors with the tools and strategies to enhance employee productivity, handle performance challenges, and maintain a positive work environment.

Effective Performance and Discipline Management   

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What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

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Course Content

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Unit 1 - The rights and duties of employee and employer ?

1.1 Introduction

1.2 The basis of the relationship

1.3 Duties of an employee 

1.4 Duties of employers

1.5 Discipline: An employer’s duty

1.6 Dismissal – The Ultimate Penalty

1.7 Substantive fairness

1.8 Procedural aspects

Unit 2 - Types of rules and Particular offences

2.1 Types of rules

2.2 Disciplinary codes and procedures

2.3 Particular offences

Unit 3 - Disciplinary sanctions short of dismissal 

3.1 Introduction

3.2 Minor offences - procedures

Unit 4 - Procedural fairness - investigation and charging 

4.1 Introduction

4.2 The role of an initiator


4.3 Pre-hearing preparation

4.4 Investigating the facts of the incident

4.5 Determining the disciplinary route

4.6 Rules of evidence 

4.7 Admissible evidence 

4.8 Inadmissible evidence

4.9 Other examples of inadmissible evidence 

It takes between 4 days and 2 weeks, depending on your speed.

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Lizette Bezuidenhoud

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Unit 5 - Conducting the disciplinary action  

5.1 Arranging a chairperson 

5.2 The issue of representation 

5.3 Preparing witnesses

5.4 Onus of Proof

5.5 The disciplinary hearing procedure

5.6 Mitigating and aggravating statements 

5.7 Appeal hearing 

5.8 Role of initiator in appeals 

5.9 Working of appeal procedure 

5.10 Role play 

Unit 6 - Managing poor work performance  

6.1 Introduction 

6.2 Differentiating between probation and employees  that perform poorly 

6.3 Substantive and procedural fairness 

6.4 Informal and formal process 

6.5 A practical guide for dealing with poor work performance 

6.6 Incapacity as a reason for poor work performance 

6.7 Step 1: Fact gathering process

6.8 Step 2: Performance investigation 

6.9 Step 3: Performance consultation 

6.10 Step 4: Progress Meetings

6.11 Step 5: Final performance review    

Unit 7 - Grievances  

7.1 Dealing with grievances 

7.2 The grievance procedure

7.3 Stages in the grievance procedure

7.4 Guidelines for holding a grievance interview 

Unit 8 - Schedule 8 Code of Good Practice: Dismissal    

8.1 Disciplinary hearing checklist 

8.2 Disciplinary Report 

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