TAP> Cultural Awareness

Course Purpose:

The qualifying learner will be able to communicate effectively with and behave considerately to customers, visitors, and colleagues of different cultures.

What you’ll learn

The qualifying learner will be able to communicate effectively with and behave considerately to customers, visitors, and colleagues of different cultures. Learners should also be able to take steps toward resolving differences that arise due to cultural diversity. On achievement of this unit standard, the learner will understand and be able to: Analyse cultural diversity in the South African workplace. Discuss important generic aspects of cultural groups. Address the needs and sensitivities of people of different cultural backgrounds.

Duration: 1 Day

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Course Curriculum