TAP> Negotiation Skills
Course Purpose Understanding negotiation skills is essential for individuals who want to navigate conflicts, reach mutually beneficial agreements, and enhance their communication and decision-making abilities in an online course. These skills are valuable in professional and personal settings and contribute …
Course Purpose
Understanding negotiation skills is essential for individuals who want to navigate conflicts, reach mutually beneficial agreements, and enhance their communication and decision-making abilities in an online course. These skills are valuable in professional and personal settings and contribute to effective collaboration, conflict resolution, and relationship building.
What you’ll learn
- Techniques for effective communication.
- Problem-solving.
- Reaching mutually beneficial agreements.
This includes understanding negotiation styles, preparing and strategising for negotiations, handling conflicts, and developing the ability to influence outcomes positively while preserving relationships.
Duration: 1 Day
Curriculum
- 15 Sections
- 24 Lessons
- 1 Day
- Unit 1: What is negotiation1
- Unit 2: Why we negotiate1
- Unit 3: Opportunities to negotiate1
- Unit 4: Negotiation fears and barriers1
- Unit 5: Negotiation attitudes1
- Unit 6: Negotiation - the give/get principle1
- Unit 7: Variables/elements in negotiation1
- Unit 8: Characteristics of a successful negotiator1
- Unit 9: Planning for negotiation1
- Unit 10: Six steps in negotiation1
- Unit 11: Negotiation strategies and tactics1
- Unit 12: The power factor1
- Unit 13: Critical mistakes to avoid while negotiating1
- Unit 14: Summary1
- Unit 15: Ten pillars of negotiation10
- 15.0Pillar 1 – Confident and persuasive
- 15.1Pillar 2 – Good listening ability
- 15.2Pillar 3 – Sensitivity
- 15.3Pillar 4 – Patience
- 15.4Pillar 5 – Flexibility
- 15.5Pillar 6 – Assertiveness
- 15.6Pillar 7 – Our thinking
- 15.7Pillar 8 – Dealing with pressure or stress
- 15.8Pillar 9 – Conflict handling skills
- 15.9Pillar 10 – Don’t be oversensitive or defensive
Requirements
- Grade 11 to 12
- NQF Level 3 to 4
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Course Features
- Lectures 24
- Quizzes 0
- Duration 1 day
- Skill level All levels
- Language English
- Students 3432
- Assessments Yes