Exhibitor and Visitor Engagement Management
Course Purpose: Shortlisting potential exhibitors involves selecting candidates for events or showcases. Contacting potential visitors, updating databases, and following up on distributed invitations are essential tasks for event management and maintaining effective communication with stakeholders. What you’ll learn The person …
Overview
Course Purpose:
Shortlisting potential exhibitors involves selecting candidates for events or showcases. Contacting potential visitors, updating databases, and following up on distributed invitations are essential tasks for event management and maintaining effective communication with stakeholders.
What you’ll learn
The person credited with this unit standard can source potential exhibitors, follow up with invitations and keep records of exhibitors and visitors contacted. Learners will also be able to implement and assess customer satisfaction surveys to evaluate customer satisfaction levels. The qualifying learner is capable of assessing and implementing customer satisfaction surveys. Shortlisting potential exhibitors. Contacting potential visitors. Updating databases. Following up on distributed invitations
Duration: 1 Day
Curriculum
Curriculum
- 5 Sections
- 16 Lessons
- 1 Day
- Unit 1: Shortlist potential exhibitorsASSESSMENT CRITERIA3
- Unit 2: Contact potential visitorsASSESSMENT CRITERIA3
- Unit 3: Update databasesASSESSMENT CRITERIA4
- 0.0Exhibitors and visitors are contacted following organisational procedures.
- 0.1Information is captured, sorted and categorised according to company requirements.
- 0.2Reports are initiated according to company requirements and produced in required format.
- 0.3Reports are followed up in accordance with company policy and in required timeframe.
- Unit 4: Follow up on distributed invitationsASSESSMENT CRITERIA3
- Unit 5: Assess and implement customer satisfaction surveysASSESSMENT CRITERIA3
Requirements
- Grade 11
- NQF Level 3
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Course Features
- Lectures 16
- Quiz 0
- Duration 1 day
- Skill level All levels
- Language English
- Students 1910
- Assessments Yes