TAP> Business Communication
Course Purpose A person credited with this unit standard can demonstrate an understanding of communication channels in business and everyday life. Conduct written and verbal communication within the business environment. Use communication in a business environment. This unit standard is …
Course Purpose
A person credited with this unit standard can demonstrate an understanding of communication channels in business and everyday life. Conduct written and verbal communication within the business environment. Use communication in a business environment. This unit standard is intended for a person working in a business environment who needs to communicate openly and directly to a target audience. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and contribute to the upliftment and economic growth within a business environment.
What you’ll learn
This course in business communication enables participants to understand communication channels in both business and everyday life. It covers the skills necessary for effective written and verbal communication within a business context, and how to utilise communication effectively in a business environment. The course is designed for individuals working in business who need to communicate openly and directly with a target audience. The competencies gained from this course are crucial for social and economic transformation, contributing to upliftment and economic growth within a business setting.
Duration: 1 Day
Featured Course
Employment Relations
Course Curriculum
Curriculum
- 3 Sections
- 11 Lessons
- 1 Day
- Unit 1: Demonstrate an understanding of communication channels in business and everyday life.ASSESSMENT CRITERIA4
- 1.0The process and purpose of communication is defined according to communication principles.
- 1.1The communication channels used in business and personal life are identified and explained with the aid of examples.
- 1.2The diversity of cultures and communication channels are acknowledge and appreciated within business and everyday life scenarios.
- 1.3Barriers to effective and open communication modes are identified with the aid of examples within the business environment.
- Unit 2: Conduct written and verbal communication within the business environment.ASSESSMENT CRITERIA3
- Unit 3: Use communication in a business environment.ASSESSMENT CRITERIA4
- 3.0The impact and effect of informal and unofficial communication within the business environment is identified according to positive and negative values.
- 3.1Personal communication techniques within a team are demonstrated according to professional and sound business ethics.
- 3.2A conflict situation is identified and possible procedures or steps for resolving a dispute or breakdown in relations are suggested using respectful dialogue.
- 3.3Clear, direct and open communication modes, mediums, styles and techniques are identified and demonstrated in a particular business context to a specific audience.
Requirements
- Grade 12
- NQF Level 4
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Course Features
- Lectures 11
- Quizzes 0
- Duration 1 day
- Skill level All levels
- Language English
- Students 1200
- Assessments Yes