TAP> Administrative Procedure Development
Course Purpose: This unit standard is for all persons involved in administration in commercial or non-commercial organisations and who have the responsibility of developing administrative procedures to make the administrative component of the organisation more effective and efficient and so …
Course Purpose:
This unit standard is for all persons involved in administration in commercial or non-commercial organisations and who have the responsibility of developing administrative procedures to make the administrative component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision and objectives.
What you’ll learn
Duration: 1 Day
Featured Course
Fundamentals of project management
Course Curriculum
Curriculum
- 4 Sections
- 14 Lessons
- 3 Days
- Unit 1: Demonstrate an understanding of the administrative systems requiredASSESSMENT CRITERIA3
- 0.0A list of all administrative systems required in a selected business environment is compiled including client-filing systems, staff administrative systems, and business systems
- 0.1The elements and usage of each system are described in relation to the company and legal requirements
- 0.2Resources such as staff, information technology, office space, and management requirements for the development of these administrative systems are listed, and ways of finding these resources are identified in a specific business institution.
- Unit 2: Develop and update administrative systems in a specific business environmentASSESSMENT CRITERIA5
- 0.0The administrative requirements are identified to meet the specific needs of a selected business organisation
- 0.1The identified administrative systems are developed in accordance with the organisational and legal requirements
- 0.2The administrative systems and procedures identified are presented to management and staff for approval
- 0.3Feedback is obtained from management and staff regarding the suitability of the systems on specifically designed feedback forms.
- 0.4Agreed changes are made to the systems
- Unit 3: Develop systems to keep administrative information at the required level of confidentialityASSESSMENT CRITERIA3
- 0.0Administrative information, which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices
- 0.1Systems are developed to keep administrative information and records confidential and maintain the secrecy of such information as required legally and by the company
- 0.2Mandates for access to confidential information are identified for administrative and other staff according to their job role
- Unit 4: Develop policies and procedures on administrative systems and write them into a manualASSESSMENT CRITERIA3
- 0.0Procedures, which are in alignment with legislative and organisational requirements, are developed for the administrative systems
- 0.1The procedure for each element of the administration system is explained to employees in line with the policies developed
- 0.2The policies and procedures are collated into a written manual in company-specific format.
Requirements
- Grade 10
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Course Features
- Lectures 14
- Quizzes 0
- Duration 3 days
- Skill level All levels
- Language English
- Students 1746
- Assessments Yes