Short courses are concise educational programs designed to provide specific skills or knowledge in a particular field.
Change Management
Overview This unit standard is intended for managers in all economic sectors. What you This unit standard is intended for managers in all economic sectors....
TAP> Apply Legal Aspects in a Security Environment
COURSE PURPOSE This unit standard will be useful to people who aim to achieve recognition at some level in Further Education and Training or to...
TAP> Use time management techniques financial services environment
COURSE PURPOSE This unit standard introduces techniques of time management that will enable learners to be efficient workers in a financial services workplace. The focus...
TAP>(NEW) Demonstrate automotive vehicle product knowledge
Overview This course provides foundational knowledge and skills for identifying and understanding automotive vehicle models and parts. Students will learn how to interpret client descriptions...
TAP>(NEW) Merchandise and display products, services and related goods
COURSE PURPOSE The qualifying learner is capable of displaying products, services, promotional materials and related goods so as to effectively publicise, advertise and promote the...
TAP>Factors that impact on the bottom line of a wholesale and retail unit
COURSE PURPOSE The qualifying learner will be capable of understanding the factors that impact on the bottom line of a Wholesale and Retail (W&R) business....
TAP> Rational and irrational numbers and number systems
COURSE PURPOSE This unit standard will be useful to people who aim to achieve recognition at some level in Further Education and Training or to...
TAP> Process data using information technology
COURSE PURPOSE This unit standard is for learners who wish to enhance their data processing competencies. Learners who are competent in this unit standard will...
TAP> Access and use information from texts
COURSE PURPOSE Learners at this level are able to read or view, understand and respond to texts on a range of topics. WHAT YOU’LL LEARN...
TAP> Maintain and adapt oral/signed communication
COURSE PURPOSE This unit standard will be useful to learners who need a sound foundation of spoken/signed language ability for further language growth, and for...
TAP> Meet performance standards within a Contact Centre
COURSE PURPOSE This unit standard forms part of the qualification, National Certificate in Contact Centre Support at NQF Level 2. Learners working towards this unit...
Fair and Effective Disciplinary Procedures
Overview Skills in setting clear performance expectations, providing constructive feedback, and managing employee performance to achieve organisational objectives. Additionally, you’ll learn strategies for handling disciplinary...