TAP> Collect and record information queries and requests from customers
Course Purpose: Collect and record information queries and requests from customers , through effective questioning techniques, providing information to others, recording customer details accurately, and...
11
1490
students
R99
TAP> Apply the Skills of Customer Care
Course Purpose: Applying knowledge of personality styles helps tailor responses to customers effectively. Analysing information is crucial for providing personalised customer care, while suggesting innovative...
20
50
students
R99