What is Coaching ?

This course on coaching is intended for those who need to select and coach first line managers. It is important to select a first-line manager that has the potential to grow into an identified role. It is crucial to know the key performance areas and the key result areas before filling a position. A job profile must be evaluated in order to determine the key performance areas for a first-line manager. The purpose of a job profile is to define the function, accountabilities, and requirements of a position. This course explains the difference between Key Performance Areas (KPAs) and Key Result Areas (KRAs). It looks at the employee selection process, assessments and the interview process

Coaching

Keith Hamilton

I have learned a lot in this course. This will help me in the human resources department where I work.

Bruce Denille

I thought online learning was going to be harder than classroom learning. I was so wrong, online learning is much easier.

What are the prerequisites?

  • Computer/Laptop
  • Email for notifications and communication
  • Internet connection
  • PDF viewer (e.g ADOBE Acrobat)
  • Microsoft Word for notes
  • A web browser

What other related courses are offered?

We provide a variety of courses, from computer studies to leadership and softskills courses.

The following are our most popular courses:

I enjoyed learning about the different coaching strategies. I hope to learn a lot more on eLearning.co.za

Course Content

Job Market Prospects

This course is desired in many companies.

What other people are saying:

How long does it take to complete?

How much does it cost?

Unit 1- Selecting a firstline manager

1. (incl. 1.1)Selecting a first-line manager

1.2 Identification of key performance areas from a first line manager’s job profile

1.3 Understanding the requirements of the first line manager position

1.4 Process of selecting candidates

1.4.1 Verification methods

1.4.2 Video assessing candidates against position requirements

1.4.3 Interview process

1.5 Making decisions and providing feedback to candidates

Unit 2- Planning the coaching process

2. (incl. 2.1) Planning the coaching process

2.2 Developing a coaching plan 

2.2.1 Steps to take when developing a coaching plan

2.3 Preparing records of expected performance or performance standards 

2.4 Creating a system for recording decisions and commitments prior to coaching

Unit 3- The coaching process

3. (incl 3.1 & 3.2) The coaching process

3.2.1 Role of a coach

3.3 The purpose, content and schedule of the coaching process

3.4 Conducting a coaching session

3.4.1 Elements of an effective coaching session

3.4.2 Coaching strategies

3.4.3 Coaching meeting checklist

It takes between 4 days and 2 weeks, depending on your speed.

only R 50 (incl VAT)

Or

Negotiation Skills

Decision Making

Diversity

Leadership Theories

Recruitment Process

Sales

Cathy Pearson

Unit 4- Monitor and measure results of coaching sessions

4. (incl. 4.1 & 4.2) Monitor and measure results of coaching sessions

4.2 Guidelines for assessment

4.3 Giving feedback during and after coaching sessions

4.3.1 Giving positive feedback

4.4 Recording corrective action where requirements were not met

4.5 Conducting follow-up action