TAP> Apply knowledge of self and team in order to develop a plan to enhance team performance
Course Purpose: Capacity to understand their role as a worker in a specific position within an organisation. They develop insights into their place within the organisational structure and comprehend the internal dynamics of specific groups. Moreover, they acquire diverse strategies …
Course Purpose:
Capacity to understand their role as a worker in a specific position within an organisation. They develop insights into their place within the organisational structure and comprehend the internal dynamics of specific groups. Moreover, they acquire diverse strategies to manage potential conflicts within teams or groups effectively. Additionally, they can devise action plans aimed at boosting the overall performance of a team..
What you will learn
This unit standard required learners to reflect on the strengths and weaknesses of themselves and their teams to manage team performance. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department. Junior managers include, but are not limited to, team leaders, supervisors, first-line managers and section heads. The position is a term used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her. The qualifying learner can understand him/herself as a worker in a specific position. Identifying own role in an organisation. Understanding the dynamics within a specific group. Using various strategies to deal with potential conflict in a team or group. Developing a plan of action to enhance team performance.
Duration: 1 Day
Featured Course
Analyze and participate in the design of Information Systems
Course Curriculum
Curriculum
- 5 Sections
- 18 Lessons
- 3 Days
- Unit 1: Demonstrate knowledge and understanding of self as a worker in a specific work position.ASSESSMENT CRITERIA2
- Unit 2: Identify your role in an organisation.ASSESSMENT CRITERIA4
- 0.0The organogram of an organisation is interpreted and an indication is given of the learner’s place in the organisation.
- 0.1An organisation’s expectations of a person in the learner’s position are explained, and an indication is given as to how performance is monitored and measured.
- 0.2The values and attitudes of a particular organisation are explored with reference to the organisation’s code of ethics or conduct.
- 0.3The effect of the code of conduct on decisions a team leader may make is indicated with reference to the code of conduct of a specific organisation.
- Unit 3: Use a variety of strategies to deal with potential conflict in a team or groupASSESSMENT CRITERIA4
- 0.0The kinds of conflict that could arise in a team or group are identified and strategies to deal with issues in a team are demonstrated in role-play situations.
- 0.1Strategies for creating a positive working environment in a team or group are explored, and an indication is given of the role of the team leader in creating a positive work environment.
- 0.2Situations that hamper efficiency in a group are identified, and suggestions are made to improve these situations.
- 0.3Support systems available to the team are identified, and an indication is given of the learner’s role in being supportive and using a support system.
- Unit 4: Demonstrate knowledge and understanding of the dynamic within a specific group.ASSESSMENT CRITERIA4
- 0.0The strengths and weaknesses of a group or team are identified based on reflection and team performance.
- 0.1The strengths and weaknesses of individuals within a group or team are identified in order to decide on an appropriate management strategy.
- 0.2Situations that are a cause of concern or dissent in a group or team are identified and the plan is developed to minimise their negative effect on the team.
- 0.3Positive situations in a group or team are identified and a plan is developed to maximise the effect on the team’s performance.
- Unit 5: Develop a plan of action to enhance the performance of a team.ASSESSMENT CRITERIA4
- 0.0Goals appropriate to the team are set in order to improve performance within a specific organisation.
- 0.1A plan of action is developed as a means of achieving group or team goals.
- 0.2The importance of consultation and joint decision-making in setting team or group goals is explained, and an indication is given of how a team can be involved in a goal-setting process.
- 0.3Progress in the implementation of team goals is monitored, and an indication is given of when and how it may be necessary to amend the plan.
Requirements
- Grade 10
- NQF Level 2
You May Like
TAP> Promotion of Access to Information Act (5 in 1)
Overview Learn the fundamentals of the Promotion of Access to Information Act (PAIA) and understand your rights to access public and private records in South...
TAP> Change Management
Overview This unit standard is intended for managers in all economic sectors. What you This unit standard is intended for managers in all economic sectors....
TAP> Apply Legal Aspects in a Security Environment
COURSE PURPOSE This unit standard will be useful to people who aim to achieve recognition at some level in Further Education and Training or to...
TAP> Use time management techniques financial services environment
COURSE PURPOSE This unit standard introduces techniques of time management that will enable learners to be efficient workers in a financial services workplace. The focus...
Perform Basic Fire Fighting
Overview This course equips learners with essential skills to identify types of fires, implement fire prevention measures, ensure proper housekeeping practices, and effectively handle fire-fighting...
Course Features
- Lectures 18
- Quizzes 0
- Duration 3 days
- Skill level All levels
- Language English
- Students 1154
- Assessments Yes